Frequently asked questions
How do I track my order?
When you place an order you will receive status emails to the email
address you provided. Once your order has been shipped, you will
receive an email with the tracking number. If you are having trouble
tracking your order, please contact us including the name on the order
and we will email you the tracking information.
When will I receive my order?
Please allow 5-7 business days to receive your order when you use standard shipping.
We also offer 2 day shipping when you select FEDEX 2DAY.
Please note there is a 1-2 day processing time frame. Items ordered together may not always
ship together. To ensure the secure delivery of your order, The
Inspiration Co. does not ship orders to post office boxes. We are able
to accept post office box addresses for your billing needs only.
Where is the product made and shipped from?
We make and ship all orders out of our main office in Fort Lauderdale, FL.
Do you ship internationally?
We do ship internationally using DHL Express. *Please note that free shipping does not apply to international orders.
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard, and American
Express, Amazon Pay and Paypal. All payments are made on a secure
What materials is your jewelry made of?
Our jewelry is made of stainless steel that is hypoallergenic, lead free, and tarnish resistant . Our Rose Gold jewelry is also made with the same material as our silver jewelry which makes them hypoallergenic, lead free, and tarnish resistant as well. Each Rose Gold item is double coated with a thick, strong and long lasting polish. With the proper care our jewelry will last a long time. We also use high quality all natural earth stones.
What size are the bracelets?
Our bracelets are made with an elastic band allowing one to stretch over the hand and come in the sizes below:
Small - Wrist sizes 6in to 7in
Medium- Wrist sizes 7.1in to 8in
Medium - Wrist sizes 6.75ins to 7.75 in
Large-Wrist sizes 8in to 8.75in
The Mens Collection stones are 8mm compared to all other bracelets which are 6mm.
We also have a children's collection
which has two smaller sizes:
Kids Small - Wrist sizes 5in to 5.9 in
Kids Medium- Wrist sizes 6in to 7 in
Do the bracelets fit children?
Yes, our bracelets fit children. Checkout our kids collection tab at the top of the webpage.
How to care for our jewelry?
1: Be sure to remove your bracelet to avoid exposure to chemicals and excess water.
substances can damage or discolor precious metals and may harm the
gemstones as well as the string. Try to avoid lotions, perfumes, as well
as cleaning supplies. All jewelry should be removed before swimming or
2: Remove your bracelet before activities that could damage or snag your bracelet.
Try to avoid wearing the bracelet during vigorous activities such as working out or sports.
3: Cleaning of your bracelet should be done with a soft clothe.
Please do not use cleaning solutions to clean your bracelet. Only use a soft clothe.
What is your return policy?
If for any reason you are not completely satisfied
with your purchase, please email us at email@example.com
to arrange a return. You have 30 days after your purchase to do a return
The full refund will be returned once the bracelet is
received. Please allow 5-7 business days for processing of your refund
or exchange once the bracelet is back in our possession. Please note
that all shipping expenses of the return are the responsibility of the
CUSTOMER MUST HAVE PROOF OF PURCHASE AND ORDER NUMBER IN ORDER TO RECEIVE A REFUND.. PLEASE NOTE, CLEARANCE OR SALE ITEMS ARE NOT ELIGIBLE FOR RETURN. TO EXCHANGE.....IF YOUR ITEM WAS PURCHASED AT A SALE PRICE OR WITHIN A BUNDLE (BUY 3 GET ONE FREE, ETC.) WE WILL GLADLY EXCHANGE FOR ANOTHER PRODUCT IN THE STORE FOR EQUAL OR LESSER VALUE.
How do I exchange an item?
If you would like to process an exchange please mail your item to:
Inspire Me Bracelets
2206 NE 26th ST. WILTON MANORS , FL 33305
***Please be sure to include a note with your package that explains what you would like to exchange for including Sayings, Sizing, Stone Types, or metal colors.
***Please also let us know the address you would like the item to be sent back to. Shipping expenses to send the item to us are the responsibly of the customer however we will take care of the shipping back to you.
The Inspiration Co. offers a 6 month warranty on all jewelry.
If for any reason your jewelry is damaged or broken within 6 months
please email us at firstname.lastname@example.org to receive a
replacement. The warranty does not cover lost items. In order to
activate the warranty you must be able to present us with a receipt as
well as the piece of jewelry or a picture of the jewelry.
EXTENDED WARRANTY INFO
Our extended warranties cover 1 damaged or broken item. Each
item you purchase would need an extended warranty if you would like to
cover it longer than the given 6 month time frame that comes with all of
our jewelry pieces. All warranties are good for 1 use.
Who can I call to help me with placing an order.
If you need any help navigating our website or you would rather place an order over the phone please call our Personal Shopping Assistant @ 954-257-8944
STILL NEED MORE HELP. PLEASE EMAIL US AT CONTACTUS@INSPIREMEBRACELETS AND SOMEONE WILL BE IN TOUCH ASAP.